واکاوی نیازهای آموزشی با رویکرد تجزیه‌و‌تحلیل شغل (مطالعه موردی: کارشناسان مالی و اقتصاد شهری شهرداری تهران)

Progress and development of organizations depend on improving the level of knowledge, insight, and skills of their human resources so that organizations can achieve to competitive advantage in line with their scientific and economic goals as well as innovation. The first step of educational planning in organizations is to determine educational needs and present educational plans for employees’ growth and education. Educational needs are related to the knowledge, attitude or skills that human resources need them in order to carry out their job responsibilities optimally. Thus, this paper has been done aiming to investigate educational needs with the approach of job analysis. Research method is mixed exploratory. In qualitative part, research samples were 13 financial and urban economy experts selected by purposive sampling. Data were collected by semi-structured interview. In this part, required knowledge, skill, technology, and instrument for four jobs of accountant, auditor, document expert, and urban economy expert of Tehran Municipality were identified and four questionnaires were developed based on it. In quantitative part, 143 people were selected by simple random sampling method among financial and urban economy experts of Tehran Municipality including 62 urban economy experts, 49 accountants, 22 auditors, and 10 document experts. In order to analyze data statistically, Lee Hee and one sample t-tests were used. Finally, educational needs of four jobs including accountant, auditor, document expert, and financial and urban economy expert of Tehran Municipality were obtained. According to the priorities, for high priority needs, educational plan was proposed for the first year.